FAQ's

 

DO I NEED AN APPOINTMENT?

Ideally yes, but feel free to call in anytime, our door is always open and we will make time to see you on an individual basis. After all this is the most special dress you'll ever buy... so take your time. Use the contact page to email us or simply phone and a one to one appointment can be made.


HOW LONG ARE APPOINTMENTS?

For a first appointment we usually allocate an hour and a quarter on Saturdays, or Thursday evenings... this is our busiest time. If you visit our showroom during the week we can be more flexible time-wise due to it being quieter.


HOW MANY PEOPLE CAN I BRING?

We find that 2 or 3 family or friends are usually enough to prevent getting confused by the different opinions.  At the end of the day it's your opinion that counts and you'll know when you have found 'the one' as you won't want to take it off.

HOW SOON DO I NEED TO ORDER?

As dresses can take anything from 4 to 8 months to arrive and time is usually needed for alterations, we advise you order no later than this. However, if you have a wedding date sooner then we can usually get a dress on a 'rush' order although suppliers charge extra for this. If you need a dress in a hurry, you can always look at our fabulous off the peg range available in store.


WHAT IF I FIND A DRESS BUT CAN'T AFFORD IT YET?

Wherever we can we will try and help you with spreading the cost of your dream dress. We require a 50% deposit to order, but we can spread the rest of the cost across equal months for you to achieve this. Don't forget dresses are frequently discontinued and we would hate you to miss out on your dream dress.


CAN I BUY ANY DRESSES OFF THE PEG?

Yes you can. We offer a wide range of gorgeous designer samples, garments bought off the peg and we will split the cost of the dress over 3 equal payments for you.


ARE ALTERATIONS INCLUDED?

Sadly our seamstress doesn't work for free. However, their charges are very competitive and your dress will be perfect with no signs of any alterations taking place once the work is complete.

Book an Appointment